Help

For Flovi drivers

Get paid for your Flovi gigs

You move the cars, we handle the rest. Truster invoices your Flovi gigs for you, your gigs are insured with Truster Turva, and your pay reaches your account on the paydays of each pay period.

Next payout

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Expense deadline — 15:00

Pay period —

All dates
Opens on YouTube
Welcome! How to set up your profile (the video is in Finnish)

Pricing

The same partner price on Flovi invoices whether you are a light entrepreneur or a sole trader. As a sole trader, you also pay the Truster Pro Light monthly fee.

Service fee on every Flovi invoice

1.75%

+ Truster Turva 3.20%

  • Turva includes accident, liability and legal expenses insurance.
  • Maksuvahti €1.99 per invoice, optional. Health insurance contribution 1.91%, if you are liable to pay it yourself.

Light entrepreneur

  • No Business ID of your own
  • Tax-free expense reimbursements paid with your payout
  • Tax withheld according to your tax card
Start as a light entrepreneur

Sole trader

  • Your own Business ID, which you can apply for in the app
  • VAT back on your purchases and the entrepreneur deduction in your taxation
  • We can withhold prepayment tax at the rate you set
Start as a sole trader

The partner pricing applies to Flovi invoices only.

How to start using Truster

Getting started is easy. Download the app, or start in your browser by clicking Get started. The app is also in English; the pictures here show it in Finnish.

  1. Start by downloading the Truster app from your phone's app store. You'll find it on the App Store and Google Play. You can also use Truster on a computer.

The Truster app in the App Store search results

Download the Truster app

Start by downloading the Truster app from your phone's app store. You'll find it on the App Store and Google Play. You can also use Truster on a computer.

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More information and guides for gigs

Choose whether you invoice as a light entrepreneur or a sole trader, and see the guides for your model.

What is light entrepreneurship

Light entrepreneurship is a way of working that lets a private person invoice for their own skills without a Business ID (Y-tunnus) of their own or setting up a company. A light entrepreneur finds their own clients and agrees on the content and price of the work, but the invoicing goes through an invoicing service. Light entrepreneurship suits especially those who want to try working as an entrepreneur easily and flexibly.

Interested in a Business ID of your own?

As a sole trader you get back the VAT on your purchases and the entrepreneur deduction in your taxation, so you may keep more. You can apply for a Business ID right in the Truster app, and you usually get it within a few days. See the guides on the Sole trader tab.

Pricing for light entrepreneursWhen you do gigs for Flovi, a discounted partner price applies to every invoice.

Partner pricing and other fees:

  • Service fee 1.75%
  • Truster Turva 3.20% → More information
  • Health insurance contribution 1.91%, if you are liable to pay it yourself
  • Optional Maksuvahti €1.99 → More information

We also withhold tax (ennakonpidätys) from your pay according to your tax card for wage income, and the YEL insurance contribution if you have taken out YEL insurance with Ilmarinen through us.

How do I add expenses as a light entrepreneurAs a light entrepreneur, you can get tax-free reimbursements paid with your payout. Tax-free reimbursements include travel costs (such as train, bus or taxi journeys), fuel and charging receipts for transfer drives, daily allowances and kilometre allowances.
Watch the video guide (in Finnish)

The video covers these topics:

  • 1:45 Adding kilometre allowances
  • 3:19 Adding daily allowances
  • 5:42 Adding expense reimbursements

Truster creates the invoices for you from the details we get from the client, so you don't need to create or send an invoice yourself. All you need to do is add your own travel costs and allowances to the ready-made draft invoice in your profile during the work period, if you want them paid tax-free with your payout. Adding your travel costs to the draft invoice makes sure you get the tax-free reimbursements you are entitled to right with your payout, so you keep more money! Expenses included in your payout don't need to be reported to the Tax Administration separately.

You can now also add fuel and charging receipts for transfer drives to the draft invoice as an expense reimbursement with a receipt. For journeys in your own car, such as from home to the car you are moving, claim a kilometre allowance. As a light entrepreneur you can't add material costs to the invoice; you can deduct them in your personal tax return as expenses for the production of income.

1. Start from the invoice

Open the Truster app and, under Invoices (Laskut), go to the draft invoice you want to add expenses to. Choose Add row (Lisää rivi) and then Add or edit expenses (Lisää tai muokkaa kuluja).

The draft invoice in the Truster appThe draft invoice in the Truster app

2. Choose the place of work

When you add expenses for gigs you have done, set the place of work to Special (Erityinen).

If you regularly work in the same place, such as at home or in an office, that is your regular place of work. Journeys between home and a regular place of work are usually not reimbursed.

Adding expenses to the invoiceAdding expenses to the invoice

Finally, check your expenses

See the guide for each type of expense below. Once you have added all your expenses, check the details and make sure nothing is missing. You don't need to send the invoice: we match the expenses to the right gig once we get the invoicing details from the client.

Adding an expense with a receipt as a light entrepreneurTax-free expense reimbursements include travel costs (such as train, bus or taxi journeys) and fuel and charging receipts for transfer drives. See below how to add an expense with a receipt to the draft invoice.

First choose the date you want to add the expense to. Then choose Expense allowance (Kulukorvaus).

Add the receipt

  • take a photo of the receipt or upload a file
  • enter the amount of the expense
  • add the VAT details shown on the receipt

Purchases in Finland: add the total amount and the VAT shown on the receipt

Purchases abroad: add the amount in euros and VAT 0%

Add a description

In the expense description, add the ID of the gig the expense belongs to.

Adding receipts in the appAdding receipts in the app

An acceptable receipt

Make sure the receipt you add is acceptable for deductions. An acceptable receipt includes:

  • the seller's details (company name and Business ID)
  • an itemised price
  • the amount of VAT
  • the date
An example of an acceptable receiptAn example of an acceptable receipt
Watch the video guide (in Finnish)
Adding a daily allowance as a light entrepreneurA work trip of more than 6 hours entitles you to a partial daily allowance, and one of more than 10 hours to a full daily allowance.

If the work trip entitles you to a daily allowance, choose Daily allowance (Päiväraha) and fill in:

  • the start and end time of the trip
  • the destination address
  • the addresses you moved between, if you changed location

In the description, add the ID of the gig the daily allowance belongs to.

Note that the home address in your profile is used as the starting address automatically, so you only need to add the destination address. So make sure your home address is up to date under My information (Omat tiedot).

Adding a daily allowance in the appAdding a daily allowance in the app
Watch the video guide (in Finnish)
Adding a kilometre allowance as a light entrepreneurAs a light entrepreneur, you are entitled to kilometre allowances for journeys in your own vehicle (for example, from home to the car you are moving). You can't claim kilometre allowances for the gig drives themselves.

Choose Kilometre allowance (Kilometrikorvaus) and fill in:

  • the start time
  • the end time
  • the starting address
  • the destination
  • the purpose of the drive (the gig ID)
  • the vehicle details

If the journey had several stops, add them to the route. If you went back to where you started, choose Include return trip (Sisällytä paluumatka). If you drove a car, also add its registration number.

Adding a kilometre allowance in the appAdding a kilometre allowance in the app
Watch the video guide (in Finnish)
Creating and sending invoicesYou don't need to create or send invoices to the partner yourself. We combine the expenses you add with the pay details automatically once we get them from the client.

The draft invoice for adding expenses from the partner's gigs first shows in your profile with a total of €0.00. Once we get the invoicing data from the client, we combine the pay details with the draft invoice automatically. An invoice with the full amount then appears in your profile, and you can follow its status in the app. So you don't need to create or send invoices for these gigs yourself.

How do I create an invoice for another client?

If you also do other work that you invoice yourself, you can easily create invoices right in the Invoices (Laskut) section of the app. You'll find detailed instructions for creating other invoices here.

Pay periods and paydays

Record your expenses by 15:00 on the Monday after the period ends, so that they make it into that period's payout.

The pay periods and paydays apply to both light entrepreneur and sole trader invoices. The expense deadline applies to light entrepreneurs: as a sole trader, you add expenses to your accounts with the receipt scanner at any time. *) Moved from New Year's Day (1 January) to the next business day.

Pay periodExpense deadline 15:00Payday
27.07.–09.08.202610.08.202614.08.2026
10.08.–23.08.202624.08.202628.08.2026
24.08.–06.09.202607.09.202611.09.2026
07.09.–20.09.202621.09.202625.09.2026
21.09.–04.10.202605.10.202609.10.2026
05.10.–18.10.202619.10.202623.10.2026
19.10.–01.11.202602.11.202606.11.2026
02.11.–15.11.202616.11.202620.11.2026
16.11.–29.11.202630.11.202604.12.2026
30.11.–13.12.202614.12.202618.12.2026
14.12.–27.12.202628.12.202604.01.2027*

YEL insurance

About a light entrepreneur's pension cover and the obligation to take out insurance.

Minimum YEL income 2026

€9,423.09

per year

Is YEL insurance mandatory?

Yes, it is statutory insurance if all of the following apply:

  • You are 18–70 years old (the upper age limit of the insurance obligation depends on your year of birth).
  • Your work lasts continuously for at least 4 months.
  • Your estimated YEL income is above the minimum (€9,423.09 in 2026).
  • You live and work in Finland.

You must take out the insurance within 6 months of starting your business.

What is YEL insurance and how does it benefit me?

YEL (the Self-Employed Persons' Pensions Act) is the foundation of an entrepreneur's whole social security. It is not just a "pension contribution": it directly affects the following benefits:

  • Sickness allowance: the allowance Kela pays is based on your YEL income.
  • Parental allowances: maternity, paternity and parental allowances are calculated from your YEL income.
  • Unemployment security: the right to an entrepreneur's unemployment allowance requires a certain level of YEL income.
  • Pension cover: you build up an old-age pension and are covered if you become unable to work.
What is the minimum YEL income?

The minimum YEL income in 2026 is €9,423.09.

YEL income means the value in euros of the work you do as an entrepreneur over 12 months. It is not the same as your turnover or the pay you take out: it is an estimate in money of what you would pay an outside professional for the work you do. The pension insurance company's YEL income recommendation is based on your turnover estimate and the median salary in your field. The estimate also takes into account part-time and seasonal work. The minimum YEL income changes every year.

How do I take out YEL insurance?

Taking out the insurance through Truster is very easy. You can apply directly through this link, which passes your details to our partner company Ilmarinen. If you already have insurance with another company, the transfer is handled automatically with your application, without you having to contact your old company.

Does Truster take out YEL insurance for me?

No, you need to apply for and activate YEL insurance yourself. Truster does not take out the insurance for you automatically, because the insurance is personal. You can still apply easily, directly through this link.

Once you have applied for the insurance, Truster handles all the admin for you:

  • Payments: Truster pays your YEL invoices directly for you and deducts the amount from your pay.
  • Automation: you don't need to worry about due dates or filing invoices; we take care of them in the background.
  • Ease: all information about the insurance passes automatically between Truster and the pension company (Ilmarinen).
How much does YEL insurance cost?

The YEL contribution is based on your confirmed YEL income and your age. You get the most accurate estimate of the contributions from the YEL calculators on pension insurance companies' websites, such as that of our partner Ilmarinen.

Also note the following about YEL insurance:

  • Discount for new entrepreneurs: you get a 22% discount on the contributions for the first 48 months (4 years).
  • Tax deduction: YEL contributions are 100% tax-deductible, either in your own personal taxation or as business expenses.

Focus on driving, we'll handle the rest

Invoices are created for you

Once we get the invoicing data from Flovi, we create the invoice in your profile automatically. You don't need to create or send invoices for Flovi gigs yourself.

Expenses for transfer drive journeys

As a light entrepreneur, you add tax-free expenses to the draft invoice, such as train, bus or taxi journeys at the start or end of a transfer drive, and a kilometre allowance for the journey to the car you are moving. As a sole trader, you record receipts with the receipt scanner.

Pay on agreed paydays

You'll find the pay periods and paydays on this page. With the HetiPalkka service, you get your pay in your account even before Flovi has paid the invoice.

Frequently asked questions

Answers to the most common questions.

Didn't find an answer?
You can reach customer service in the Support Requests (Tukipyynnöt) section of the app.

When do I get paid for my gigs?

Truster creates the invoices for you from the details we get from the client, so you don't need to create or send an invoice yourself. Your pay for Flovi gigs is always paid to your account on a Friday, on the payday of the pay period, once you have added any expenses to the draft invoice during the work period.

Your invoice shows a HetiPalkka entry, because the invoice's normal due date is only the following Monday. If you haven't chosen HetiPalkka yourself, it costs you nothing: your pay is paid on Friday on the normal payment schedule.

If you choose HetiPalkka yourself, your pay is paid even before the normal schedule, and a 5% HetiPalkka fee is deducted from it.

Can I choose which gigs I take?

Yes. You work as an independent contractor, so you decide which gigs you take.

Truster is an invoicing and payment service and does not decide your shifts or gigs. You agree on the gigs on offer, the schedules and the content of the work directly with the client.

What does Truster Turva cover on gigs?

The service includes Truster Turva, which covers accident, liability and legal expenses insurance on gigs.

You'll find what the insurance covers, the compensation limits and how to make a claim on the Truster Turva pages:

- Light entrepreneurs

- Sole traders

Why don't I see an expense invoice in my profile, or why haven't I been paid?

If your profile doesn't show a draft invoice for adding expenses, there are two common reasons, depending on whether you work as a light entrepreneur or a sole trader:

1. You logged in with the wrong details (a duplicate profile)

If you invoice as a light entrepreneur, the expense invoice is created in your profile once we have received your details from the client. If you don't have a Truster account yet, we may have created a profile for you automatically from those details.

It is very important that you always log in to the service the same way. Log in with the email address or phone number you gave the client. If you log in some other way, the system creates a new, empty profile for you, where the expense invoice doesn't show. In that case, if details are missing from your original profile, we may also not have been able to pay you for an invoice that was already created.

What do I do if I have a duplicate profile?

Don't worry! Log out and log back in with the email address or phone number you gave your client. Type the email address or phone number yourself, and don't use bank identification or Google or Apple login.

If the draft invoice still doesn't show, send us a support request in the Support Requests (Tukipyynnöt) section of the app. Our customer service can easily merge duplicate accounts and move invoices to the right profile.

2. You invoice as a sole trader

If you work as a sole trader, no separate expense invoices for adding expenses are created in your profile any more. Instead, you can add your expenses straight to your accounts with the receipt scanner in the app.

Can I use the fixed-price service for Flovi drives?

You can choose Truster's €55 fixed-price package, but note that Flovi invoices are still always charged the fees of Flovi's partner pricing (service fee 1.75% and Truster Turva 3.20%). So the fixed monthly price does not remove these fees from Flovi invoices.

Flovi is a Truster business customer, so it uses a service package tailored for businesses. Among other things, the package includes consolidated invoicing, which makes light entrepreneurship easier for drivers because the invoices are created automatically. The service also comes with agreed lower prices and wider insurance designed for Flovi's needs.

Do I need to create invoices myself?

As a Flovi driver, you don't need to create an invoice, because Truster does it for you. All you need to do is add any expense and travel reimbursements to the draft invoice in your profile. You can add expenses in the Truster app whenever it suits you throughout the invoicing period.

Where can I get help if I have questions?

For questions about the gigs themselves and the content of the work, contact the client's support directly.

For invoicing, pay, expenses or the app, the best way to reach Truster's customer service is through the Support Requests (Tukipyynnöt) section of the app.

Ready to get started?

Truster handles the invoicing and the admin for you. You can focus on the work.

Flovi × Truster