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Guides and answers for running your business with Truster.
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- 11 readers/moGranting Truster Works Oy a mandate for tax affairs in Suomi.fiUse this guide if you want to grant Truster Works Oy (business ID 3131729-7) the right to handle your tax affairs, and the mandate request we sent you does not appear under your received mandate requests. In that case you can create the mandate yourself. You are the assignor
- 9 readers/moPro Light service price and contentThis article is intended for food couriers who invoice Wolt. There are no monthly fees or hidden costs in the service. You only pay when you use the service and have invoicing. Payments are charged automatically along with your payouts, so you don't need to worry separately
- 8 readers/moHow do I contact Truster?The fastest way to get help is the AI assistant chat in the Truster mobile app and web app — it answers instantly, around the clock, and can look up your own invoices, payments and account status. If the AI assistant or the help articles can't resolve your issue, create a
- 6 readers/moAuthority requests (Migri, Kela)If the Finnish Immigration Service (Migri) or another authority asks you to provide evidence of your income, a bank statement alone is usually not enough. When you invoice through your own Y-tunnus (Business ID), the income is not recorded in the incomes register, and the
- 5 readers/moWhat is an assignment agreement?An assignment agreement is a contract between a toiminimi entrepreneur and a client that defines the contracting parties, the scope of the assignment, the contract period, and the price and payment details. The agreement also covers the terms related to ending the contract.
- 3 readers/moHow do I record my work trips with the Travel Tracker?The Travel Tracker records your work trips for you. The app logs the route, the start and end time, the start and end address and the kilometres driven, and groups the trips into a day by day list. Every trip is saved against a specific car, so add your car before your first
- 3 readers/moScam message in Truster's nameScam emails are currently being sent in Truster's name. The message demands that you confirm your email address within 48 hours. - Don't click the links in the message. - Check the sender. Our official messages only come from hello@truster.com, billing@truster.com, or
- 3 readers/moPer diems, mileage and meal allowancesThe amounts of expense reimbursements are updated annually. You'll find the details of the 2026 per diems, mileage allowance, and meal allowance below. Per diem - Partial per diem: A work trip lasting more than six hours entitles you to a partial per diem of 25 euros. - Full per
These are general instructions. Personal AI help and your own data live in the app.
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Invoicing and work
Money, taxes and cover
Kevytyrittäjä onboarding
All guides →- How do I create an invoice?Creating an invoice is easy, anywhere, directly from your phone. Follow these steps: 1. Get started: Open the Truster app and click Create invoice on the front
- Can I invoice at 0% VAT?As a general rule, you can't invoice at 0 % VAT. The amount of VAT depends on the industry and the company being invoiced. Although small-scale business
- Is a light entrepreneur an employee or an entrepreneur?A light entrepreneur works independently and in an entrepreneurial way, even though they don't have their own Y-tunnus. For tax purposes, the income is paid as
- What do I do if damage occurs?Light entrepreneurs invoicing through Truster are automatically covered by Truster Turva insurance, which covers the key work-related damages, such as general
- I'm invoicing a partner company — why can't I see the invoice in my profile?If your invoice is created through consolidated invoicing, it's generally created based on the information we receive from the partner company. If the invoice
- How do I activate partner pricing?Partner pricing takes effect automatically when you invoice a company whose Y-tunnus has partner pricing attached to it. You don't need to activate the pricing
- How do I contact Truster?The fastest way to get help is the AI assistant chat in the Truster mobile app and web app — it answers instantly, around the clock, and can look up your own
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