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- 277 lugejat kuusHow do I contact Truster?The fastest way to get help is the AI assistant chat in the Truster mobile app and web app — it answers instantly, around the clock, and can look up your own invoices, payments and account status. If the AI assistant or the help articles can't resolve your issue, create a
- 49 lugejat kuusGranting Truster Works Oy a mandate for tax affairs in Suomi.fiUse this guide if you want to grant Truster Works Oy (business ID 3131729-7) the right to handle your tax affairs, and the mandate request we sent you does not appear under your received mandate requests. In that case you can create the mandate yourself. You are the assignor
- 23 lugejat kuusAdding expensesYou can easily add expense reimbursements directly in the Truster app while creating an invoice or editing an existing invoice draft. 1. Start from the invoice Open the Truster app and go to the invoice you want to add expenses to. Create a new invoice or open an existing
- 21 lugejat kuusManaging your subscriptionYou can manage your Truster subscription or cancel it easily directly from the app. Current subscription details In the app's Contracts view, you can see the status of your subscription. From this view you can also switch your subscription back to the Truster Light subscription
- 19 lugejat kuusHow do I grant personal authorizations in Suomi.fi?1. Go from this link to the suomi.fi service and select Identify. Log in to the service using your Finnish online banking credentials or mobile certificate. 2. Select Act as yourself 3. Click Go to Suomi.fi authorizations 4. Click Go to confirm 5. Click Confirm authorization All
- 18 lugejat kuusWhat is Truster Turva?Truster Turva is an insurance package that protects you at work. The cover is in force whenever you invoice through Truster. Price: Turva costs 2.5% in addition to the service fee. If you're on the €55/month plan, Turva is included at no extra cost. Partner and contract pricing
- 16 lugejat kuusWhat is my.truster.com and how do you use it?my.truster.com is Truster's browser-based service where you manage your subscription and payment methods in one place. There you can see your current service package, add or update your payment card details, and track your monthly charges. You still handle invoicing itself in
- 13 lugejat kuusCan I invoice at 0% VAT?No, you cannot. In the sole trader (toiminimi) service (Truster Pro Light), all users are VAT-registered regardless of the size of their income, so VAT is added to all invoices – you cannot invoice at a 0% VAT rate. Truster withholds the VAT from your invoices and remits it to
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Kõik juhendid →- How do I create an invoice?Creating an invoice is easy, anywhere, directly from your phone. Follow these steps: 1. Get started: Open the Truster app and click Create invoice on the front
- Can I invoice at 0% VAT?As a general rule, you can't invoice at 0 % VAT. The amount of VAT depends on the industry and the company being invoiced. Although small-scale business
- Is a light entrepreneur an employee or an entrepreneur?A light entrepreneur works independently and in an entrepreneurial way, even though they don't have their own Y-tunnus. For tax purposes, the income is paid as
- What do I do if damage occurs?Light entrepreneurs invoicing through Truster are automatically covered by Truster Turva insurance, which covers the key work-related damages, such as general
- I'm invoicing a partner company — why can't I see the invoice in my profile?If your invoice is created through consolidated invoicing, it's generally created based on the information we receive from the partner company. If the invoice
- How do I activate partner pricing?Partner pricing takes effect automatically when you invoice a company whose Y-tunnus has partner pricing attached to it. You don't need to activate the pricing
- How do I contact Truster?The fastest way to get help is the AI assistant chat in the Truster mobile app and web app — it answers instantly, around the clock, and can look up your own
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